Return & Exchange Policy
●Please contact us by email before returning a product. (info.english@kasahara.net)
●We accept the return or exchange of products within 7days of product delivery.
●Please securely package the item and include all papers and original packaging.
●The shipping fee is the responsibility of the customer except in the case of damaged goods, mistaken quantity or product.
●Only unopened and unused items will be accepted for return.
●We accept the return or exchange of products within 7days of product delivery.
●Please securely package the item and include all papers and original packaging.
●The shipping fee is the responsibility of the customer except in the case of damaged goods, mistaken quantity or product.
●Only unopened and unused items will be accepted for return.
◆We cannot accept returns or exchanges in the following cases:
・No contact from the customer within 7 days of product delivery.
・Customer’s personal preferences.
・After an item has been opened or used.
・The product was damaged by the customer.
